Coach travel risk assessments

Coach travel risk assessments

Coach travel risk assessments provided by Castaway Travel

Coach Travel is an integral part of any trip to La Grand Ferme and as such we do all we can to ensure that any travel organised by us is of an assured quality and, most importantly, safe.

We do not operate Coaches but our commitment to high standards means that we guarantee to only hire coaches that meet the following criteria:

  • Coaches are hired from experienced and reputable Coach Operators that have a proven record of customer service and safety.
  • Coach Operators have all appropriate and current Operating Licences for the vehicles hired.
  • Coach Operators have all appropriate Insurances.
  • Coaches are of an appropriate standard and have seat belts for all passenger seats.

In addition to the above we also require Coach Operators and Drivers to conform to the following Code of Practice.

Coach operators will:

  • Ensure all coaches are maintained to the highest standards and are inspected regularly as required by UK legislation.
  • Ensure coaches carry and display the appropriate Road Fund and Operators Licences.
  • Ensure drivers are experienced in the type of vehicle to be used and driving abroad.
  • Ensure all coaches have the correct documentation for the journey being undertaken and that the driver holds an appropriate passport and current and valid licence to drive the vehicle.
  • Provide 24 hour communication and contact systems.
  • Ensure there is a 24 hour breakdown call out procedure in place
  • Have an operational daily check system in place and ensure all drivers are trained in its use.
  • Ensure the vehicle carries a comprehensive First Aid kit and that drivers are aware of what to do in the case of an accident or emergency.

Coach drivers will:

  • Ensure they have the correct documentation for the journey and are carrying their passport and driving licence.
  • Ensure they have all appropriate maps, mobile phone and emergency contact numbers.
  • Drive only vehicles in which they have experience.
  • Provide a Safety Briefing at the start of the journey to include the use of seatbelts, location and use of all emergency exits and appropriate behaviour during the journey - see below
  • Ensure all luggage is stored securely in appropriate lockers.
  • Ensure all aisles and exits are kept clear and doors are secure but not locked.
  • Take adequate rest breaks as required by legislation and conform to the Working Time Directive in terms of overall working hours.
  • At all times drive in safe manner taking into account road and weather conditions.
  • Comply with all speed limits and the Highway Code.
  • Complete daily checks on the vehicle and take appropriate remedial action if defects are found.
  • Clean the vehicle as appropriate.
  • Ensure adequate fuel is carried and refuel as appropriate
  • In addition Drivers are expected to provide excellent Customer Care and, most importantly, liaise closely with the Party Leader and other teaching staff / adult supervisors to ensure students are aware of and reminded as required of the appropriate behaviour and conduct expected AND the use of seatbelts.
  • In the event of breakdown, accident or emergency the Driver is expected to take control of the situation providing guidance and leadership by giving clear instructions to others.

Risk assessment

Hazard

Risk

Persons at Risk

Level of Probability

Control Measure

Outcome

Traffic accident

Injury / Death

 All

 Low

All passengers to use seatbelts

Luggage to be stored securely

Aisles and exits kept clear

Emergency exits identified before journey start

Drivers to have adequate rests

Driver and teachers to work closely to ensure excellent communication to and supervision of students

Low

Breakdown on motorway

Collision with passing vehicles causing injury / death

 All

 Medium

Nurse vehicle to slip road if possible OR get vehicle to hard shoulder / inside of motorway

Teachers to manage evacuation behind crash barriers and away from vehicle

Take a head count

Use hazard lights and warning triangle

Check location and use mobile phone to call for assistance

Low

Breakdown on non motorway

Collision with passing vehicles causing injury / death

All

Medium

Nurse vehicle to slip road if possible OR get vehicle to inside of road

Move students forward in coach and, if appropriate, teachers to manage evacuation away from vehicle

Take a head count

Use hazard lights and warning triangle

Check location and use mobile phone to call for assistance

Low

Rest stops

Being hit by vehicle / student lost

 All

Medium

Stops only made at appropriate areas

Teachers to manage leaving vehicle

Teachers to communicate time for return to vehicle

Students to stay in groups of no less than 3

Teachers to supervise students as appropriate

Take a head count on return to vehicle and before moving off

Low

Roadworthiness of vehicle

Risk of catastrophic vehicle failure leading to injury/death

 All

Low

Daily vehicle inspection carried out
Defect reporting procedure in place

Low

Being hit by another vehicle when the coach is parked up

Collision with passing vehicles causing injury / death

 All

Low

Driver pulls as far off the road as possible.

Coach parks in designated parking bays when left unattended

Passengers alight to a safe place away from the vehicle

Low

Vehicle door opening onto ‘wrong side’ of the road

Being hit by vehicle

All

 Low

Passengers alight from vehicle in designated drop off areas where possible

Driver briefs passengers to take extra care when alighting from and returning to vehicle


Impaired driver performance – fatigue/stress/distraction

Traffic accident causing injury/death

All

 Low

Daily driving hours not exceeded

Monitoring of tachograph records

Drivers prohibited from using hand-held mobile telephone whilst vehicle is in motion

Group organiser or other nominated person seated closest to driver

Supervision of passengers

No smoking on the vehicles

Drivers advised not to use hand-held microphone when the vehicle is in motion

Low

Objects falling from overhead luggage racks

 Injury

All

 Low

Only hand luggage allowed on the racks inside the coach

Heavy items to be stored in the luggage hold or beneath seats

Driver to check that luggage is correctly stored before moving off

Low

Coach access steps

Risk of falling while boarding or alighting the vehicle

All

 Low

Well maintained vehicle floor surface, step nosings etc

Low




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